Support

We're here to help!  If you don't find the answer you're looking for below, please feel free to contact us by phone (929) 314-4766 or email info@crisbeepuck.com

FREQUENTLY ASKED QUESTIONS

1

​How long will the Crisbee Puck last with everyday use?

One Puck will last at least 8 weeks with everyday use!

2

How much does the Crisbee Puck weigh? 

3.25 oz

3

How much Crisbee does the Crisbee Stik hold?

2.65 oz

4

What is the difference between Crisbee & Larbee? 

Crisbee is a vegetable-based cast iron seasoning made with vegetable oil, beeswax, and palm oil.  Larbee is an animal fat-based seasoning made with lard and beeswax. 

Do I have to strip off the seasoning that's already on my cast iron before using Crisbee?

5

No, it is not necessary to strip your pan.  Just follow our instructions for Initial Seasoning of Cast Iron.

Is the palm oil used in Crisbee sustainable?

6

Crisbee gets its palm oil from a member of the Roundtable of Sustainable Palm Oil (RSPO); this is the group that sets the criteria for sustainable palm oil farming.

7

How do I strip and reseason my cast iron?  

Here is a very helpful video done by guru Jeffrey Rogers, a.k.a. The Culinary Fanatic on stripping and reseasoning cast iron: Click Here To View In New Window. You may also find our Crisbee Puck Demo video helpful for maintaining your cast iron cookware if it is already ready for seasoning.

8

Can I use Crisbee on carbon steel pans?

Yes, Crisbee works great on carbon steel cookware when used as directed.

9

How do I remove rust from my cast iron pan?

We recommend Bar Keepers Friend powder cleanser for light surface and flash rust on cast iron. Just scrub off the rust with some water and Bar Keepers Friend, wash your skillet with soap and water, then follow our initial seasoning instructions HERE.

10

Why is my current Crisbee a slightly different color than some I had previously?

We are proud to support our local Florida beekeepers. Our beeswax is all hand filtered and never bleached or altered. Each batch has its own unique scent and color. In case you wondered why our products are always a slightly different color, it all depends on what the bees provide us.

We are always happy to help those just getting into the wonderful world of cast iron, seasoning, and/or caring for your cast iron.
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